WORK

SHOPS

WORKSHOPS

VIEW MORE

Placeholder Image

WORKSHOP I

DIFFICULT CONVERSATION strategy

1 hour in-house workshop

Great for staff meetings or over lunch

$300 + GST

Overview

Many people don’t deal with issues when they arise because they are scared of how the other person might respond to criticism. But there is often a cost (mental, physical and financial) associated with not taking action. 

This practical and interactive one hour workshop will provide participants with some valuable life skills on how to start every difficult conversation with empathy which will create a safer start to those important and crucial conversations.

LEARN MORE

Placeholder Image

WORKSHOP II

Communication kickstarter

One day in-house workshop

Maximum people 24

Overview

A full day interactive workshop designed to assist a leader and their team to work more effectively as a team by building trust, improving communication and learning how to give and receive effective feedback.

Content includes:

Appreciation and seeing all of the “invisible work” that everyone is doing to support the team

What does a good day look like and how do we get more of that

What does respect look like in this workplace

How do we manage our personal stress and team stress

Giving and receiving feedback

Outcomes:

Participants will:

Feel more valued by their team

Focus more on what is working well and improve the mood of the team

Create some ground rules about how they want to work together

Feel more confident speaking up when an issue arises

Placeholder Image

WORKSHOP III

HOW TO GIVE AND RECEIVE EFFECTIVE FEEDBACK

Half day in-house workshop

Maximum people 24

Overview

A half day interactive workshop designed to assist a leader and their team to feel more confident in the giving and receiving of feedback so that matters can be dealt with straight away.

Content includes:

How would the participants want to receive feedback

Identifying their personal values and needs

Training in the different styles of giving feedback

Practicing the giving and receiving of feedback using safe but real scenarios

Outcomes:

Participants will:

Become more aware of the needs of others when giving feedback

Understand that feedback is sharing important information; it is not a personal attack

Learn how to give specific feedback in an empathetic manner that does not undermine the person

Apply their learning to real scenarios in a safe environment

Placeholder Image

WORKSHOP IV

STRESS LESS/DO MORE

One day in-house workshop

Maximum people 24

Overview

A half day interactive workshop designed to assist a leader and their team to explore and understand how they manage their stress, what triggers them to feel stressed and to find ways to reduce their personal and team related stressors.

Content includes:

Identifying what triggers a stress response

Identifying their personal values and needs

Becoming more aware of how they behave when they are stressed and how other people react to them when they are stressed

Looking at team stress and determine ways to better manage their stress during seasons of high demand

OUTCOMES: Participants will:

Become more self aware of what triggers them to become highly stressed

Greater awareness of how their behaviour impacts on others

Create some ground rules about how they want to work together particularly when the team is highly stressed

Become more productive and effective at work because they better manage their stress

WORKSHOP V

UNDERSTANDING CONFLICT FOR PROPERTY MANAGERS

Half day in-house workshop

Maximum people 24

Placeholder Image

Overview

A half-day interactive workshop designed for property managers who are regularly dealing with difficult behaviour from some of their client group

Content includes:

Understanding why a conflict situation can arise

Training in different personality types using DISC

Recognising that someone’s response to information is not a personal attack on you

How to respond to a “difficult” landlord or tenant in the moment

The value of developing great interpersonal relationships with landlords (and not hiding behind email)

Looking after ourselves; self care is crucial in a highly stressful environment

Outcomes:

Participants will:

Feel more confident in their day to day dealings with clients

Understand that the other person’s inappropriate behaviour reflects what is going on for them; not the property manager

More confidently recognise different personality types and know how to better meet the needs of that personality

Have some tips and tricks to call on when a difficult situation arises

167 Flinders St
Adelaide SA 5000

0409 554 611

Kate@Katerussell.Net.Au

Terms | Privacy | © 2020 Kate Russell

Follow

Terms | Privacy
© 2020 Kate Russell
Powered by Kajabi