CONFLICT IS A GIFT. IT IS VALUABLE INFORMATION THAT TELLS YOU THAT THERE IS A PROBLEM
I have often found that the causes of most workplace conflicts are systemic; that issues can arise because of a lack of clarity regarding roles and responsibilities or expectations of the leader. There may be perceptions of favouritism and unfairness. And sometimes conflict arises due to misunderstandings or poor communication; which is also a lack of clarity.
Want to learn how to reduce conflict in your workplace?
Long term unresolved conflict can be toxic for a team
It can destroy trust, create silos and result in some of your best people leaving your organisation.
However, no matter what the issue, a conflict situation can be a whole lot less scary and so much easier to manage when we don’t take the conflict personally, and think about it as another piece of information that we have to deal with.
I work with teams to identify problems within their systems. I can help create a safer workplace so that people feel more comfortable to speak up, where everyone feels that the rest of the team has their back.
I apply a safe approach to conflict resolution. A respectful and caring approach that supports the leaders, the parties to the dispute and whole the team.
Want to learn how to manage a conflict crisis?